At Hyundai, we value customer feedback and utilise it
to improve the customer service we provide.

At Hyundai, we value customer feedback and utilise it
to improve the customer service we provide.

To ensure that we understand your needs and expectations,
we would appreciate it if you could take a few minutes to complete this questionnaire about your most recent service/repair.
With your help, we will endeavour to delight our customers with the Hyundai experience they deserve.
To help us profile our customers could you please complete the questions below:

We hope you had a great experience with our services at Setia Motors. Please give us your rating.



If you answered 9 or more, proceed to Question C1, 8 or less, please complete questions in B.

If you answered 9 or more, proceed to Question D1, 8 or less, please complete questions in C.

If you answered 9 or more, proceed to Question E1, 8 or less, please complete questions in D.

If you answered 9 or more, proceed to Question F1, 8 or less, please complete questions in E.

If you answered 9 or more, proceed to Question G1, 8 or less, please complete questions in F.



If you answered 'Yes' or 'Dealer did not promise a time', please skip to J1. If you answered 'No', continue with question I2.

If you answered 'No', please skip to question K1. If 'Yes', continue with J2.




Thank you for taking the time to complete this survey with your feedback.

Di Hyundai, kami menghargai maklum balas pelanggan demi meningkatkan perkhidmatan servis yang disediakan.
Demi memastikan keperluan awda, kami amat menghargai jika awda dapat meluangkan sedikit masa untuk melengkapkan borang kaji selidik berkenaan perkhidmatan servis/membaik pulih awda yang terkini.
Dengan bantuan awda, kami akan berusaha untuk meningkatkan mutu perkhidmatan kami demi memuaskan hati pelanggan.
Sila lengkapkan soalan di bawah ini:

1 bintang = Lemah, 10 bintang = Tidak
1 bintang = Semestinya tidak, 10 bintang = Semestinya ya














Terima kasih kerana meluangkan masa untuk melengkapkan borang kaji selidik ini. Kami amat menghargai maklum balas yang diberikan.